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Work smarter not harder!

Workshop Management Software 

Our core automotive product for small and large repair shops. Scalable and customisable.

Digital Workshop Eco-System

An Eco-system of integrated solutions providing efficiency, scalability, and profitability. 

Handsfree Inspections & AR functionality 

Handsfree inspections via wearables and AR. Onsite remote training via AR.

Digital Workshop is a business-wide solution improving workflow efficiencies and business intelligence to increase profitability, reduce business costs, strengthen relationships and drive productivity.

Digital Workshop isn`t just a software solution, we are a managed services business, meaning we will work with you to provide the best solution for you. We will listen to what you want, understand your pain points, and understand how you currently work so our team can provide recommendations from our trusted and vetted Ecosystem of our own software solutions and partner offerings to help reduce your current operating costs.

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DWS is intuitive and easy to use. It has been developed so we can customise our core solution to meet and exceed your business needs. ​Add modules such as; route planning and optimisation for mobile teams, customer portals - let your larger customers check the status of their vehicles, accounts and bookings. Or add integrations like our handsfree inspections solution and automated payment solutions - usually only available for enterprise business but we have a product scalable for almost any business. 

Drive workshop efficiencies, reduce operating costs, and allow your customers to engage with you in more ways increasing customer satisfaction and profits.

  Key Functions of DWS

  • Customer Relationship Management

  • Workshop/Job Management 

  • Streamline workflow

  • Business Development

  • Audit trails

  • Hands-free and AR Inspections 

  • Realtime reporting

  • Customer portal (for large clients)

  • Marketing Integration 

  Benefits of DWS

  • Reduce operating costs

  • Multiple customer engagement options

  • Provides transparency across your business

  • Transparency across productivity in all roles and responsibilities

  • Increased customer satisfaction

  • Make better decisions based on real-time data

  • Onboard larger clients

  • Onsite training via AR 

YOUR CUSTOMER 

DWS is continuously looking at ways to increase customer engagement and satisfaction. We need to keep your customers coming back to you.​

  • Online booking

  • Automated communication & notifications

  • Online customer approval with signature capture capabilities

  • Multiple payment options

  • Marketing capabilities

  • Business development module 

YOUR WORKSHOP

 

Workshop flow is crucial to running an efficient profitable automotive business. DWS is highly customisable ensuring optimal resource management within your business.

  • Online quoting

  • Parts supply Integration

  • Drag and Drop resource scheduling

  • Work Order/Job Card automation

  • Sign on/off jobs 

  • Scan QR and Barcode functionality

  • Image capture

  • Online Invoicing

YOUR BUSINESS

Work smarter not harder. 

  • Dashboards 

  • Reporting at glance to make informed business decissions 

  • Third party customer portals allowing you to gain and retain larger clients. 

  • In-house stock control 

  • Business development opportunity management 

  • SMS and email marketing 

  • Increase customer engagement 

  • Increase employee engagement

  • Increase profitability 

OUR INNOVATION

 

DWS Workshop will always stay at the forefront of technology. Looking for ways to integrate the latest innovation into our system ensuring your business stays ahead of its competitors.​

  • Apps for Android, iOS and web applications

  • Voice recognition - handsfree inspections 

  • AI image and number plate recognition

  • Telematics

  • Route planning and automated optimisation for mobile teams

  • Collaboration tools and email tracking

  • Augmented reality capabilities

Embracing new digital technologies and tools can save you time, help you find new customers, become more efficient and, thereby, get ahead of your competitors.

Workshop Management Software 

Our core automotive product for small and large repair shops. Scalable and customisable.

Digital Workshop Eco-System

An Eco-system of integrated solutions providing efficiency, scalability, and profitability. 

Handsfree Inspections & AR functionality 

Handsfree inspections via wearables and AR. Onsite remote training via AR.